ADMINISTRATIVE OFFICER: EMPLOYEE RELATIONS

Department: Provincial Administration: Western Cape Location: Emergency Medical Services Salary: R338 106 per annum Requirements: Minimum educational qualification: Senior certificate (or equivalent). Experience: Appropriate experience in an Employee Relations environment. Inherent requirement of the job: Valid Code B/EB driver’s license. Willingness to travel. Ability to work independently and under pressure. Ability to work effectively within a team environment. Competencies (knowledge/skills): Labour legislation and collective agreements. Employee Relations management prescripts, policies, procedures and delegations. Relevant institutional, provincial and national legal and policy frameworks. Disciplinary, grievance and dispute resolution processes. Collective bargaining structures and labour relations practices. Computer literacy. Interpersonal and relationship management skills. Conflict management and negotiation skills. Decision-making and problem solving skills. Policy interpretation skills. Presentation and facilitation skills. Good verbal and written communication skills. Organisational and administrative skills. Ability to compile and analyse Employee Relations statistics and reports. Duties: Provide advice, support and guidance to employees and supervisors on Employee Relations matters, labour legislation, collective agreements and departmental policies. Administer and monitor disciplinary cases and grievance procedures, including maintaining databases, registers and case records. Facilitate the effective functioning of the Institutional Management and Labour Committee (IMLC) through coordinating meetings, compiling agendas, recording minutes and maintaining labour relations statistics. Provide administrative and logistical support for Employee Relations training and development initiatives. Maintain and analyse Employee Relations statistics and compile reports for management and relevant stakeholders. Assist with the preparation of conciliation and arbitration matters, including the compilation of supporting documentation and maintenance of dispute registers. -Provide supervisory support to the Administrative Clerk and Intern and assist the Senior Administrative Officer with supervisory responsibilities. Promote compliance with labour legislation, collective agreements and departmental Employee Relations policies and procedures. Enquiries: Mr A Mniki Tel No: (021) 510-0004 Notes: No payment of any kind is required when applying for this post. Closing Date: 2026-09-28T17:00:00+02:00

• ✓Minimum educational qualification: Senior certificate (or equivalent)
• ✓Experience: Appropriate experience in an Employee Relations environment
• ✓Inherent requirement of the job: Valid Code B/EB driver’s license
• ✓Willingness to travel
• ✓Ability to work independently and under pressure
• ✓Ability to work effectively within a team environment
• ✓Competencies (knowledge/skills): Labour legislation and collective agreements
• ✓Employee Relations management prescripts, policies, procedures and delegations
• ✓Relevant institutional, provincial and national legal and policy frameworks
• ✓Disciplinary, grievance and dispute resolution processes

• •Provide advice, support and guidance to employees and supervisors on Employee Relations matters, labour legislation, collective agreements and departmental policies
• •Administer and monitor disciplinary cases and grievance procedures, including maintaining databases, registers and case records
• •Facilitate the effective functioning of the Institutional Management and Labour Committee (IMLC) through coordinating meetings, compiling agendas, recording minutes and maintaining labour relations statistics
• •Provide administrative and logistical support for Employee Relations training and development initiatives
• •Maintain and analyse Employee Relations statistics and compile reports for management and relevant stakeholders
• •Assist with the preparation of conciliation and arbitration matters, including the compilation of supporting documentation and maintenance of dispute registers
• •-Provide supervisory support to the Administrative Clerk and Intern and assist the Senior Administrative Officer with supervisory responsibilities
• •Promote compliance with labour legislation, collective agreements and departmental Employee Relations policies and procedures