ASSISTANT DIRECTOR: DESKTOP SUPPORT
Provincial Administration: Northern Cape · Kimberley
- Closing date
- 23 October 2026
- Reference
- AD/DS/2026
- Salary band
- R 487 197
- Application method
- Email application
This listing is based on psc published opportunity. Confirm the current advert and requirements before applying.
Vacancy information from the employer
Department: Provincial Administration: Northern Cape Location: Kimberley Salary: R487 197 per annum (Level 09) Requirements: Applicants should be in possession of a National Diploma (NQF level 6) in Information Technology/Computer Science-related qualification. Three (3) years’ proven experience at supervisory level in Information Communication Technology support. Specialist training with desktop and network support is essential. Experience in Microsoft Systems and Server administration including Active Directory Users and Computers, Group Policy Management, Desktop Virtualisation Administration, and associated software. Good computer skills (including Excel, Word, PowerPoint and Outlook). A valid driver’s licence. Competencies: The following key competencies and skills are required for the position: Good computer skills (including Excel, Word, PowerPoint and Outlook). Good interpersonal skills and communication skills (verbal and written). Good administration, presentation and reporting skills. Leadership and management skills. Ability to maintain a high level of confidentiality. Duties: Responsible for assisting in planning of ICT desktop support for the Department. Ensuring data integrity and computer maintenance. Configure computer hardware and software. Configure network devices and email accounts for all users in the Department. IT equipment maintenance and disposal by following prescribed procedure. Assist with specification of ICT equipment. Attend relevant meetings and development opportunities. Develop, implement and monitor related risks, IT-related policies and procedures. Relevant Public Service Regulations. Supervising the ICT Infrastructure team, providing direction and developing staff to ensure team 241 members are effective, motivated, accountable and provide a high level of service. Oversees ICT project implementation, application support and ensures compliance with IT security standards. Provides supervision and technical guidance to IT Support Technicians, manages service desk escalations, and ensures SLA adherence. Supports interactive technologies and maintains IT asset registers while staying aligned with IT best practices and policies. Application instructions: Email applications to: asdds@ncotp.gov.za 242 Enquiries: Ms. T. Toloane Tel No: (053) 030 0752 Notes: The Department requests applicants to apply by submitting applications on the most recent Z83 form obtainable from any Public Service Department or on the DPSA website link: https://www.dpsa.gov.za/newsroom/psvc/ and a comprehensive CV only (with detailed previous experience). Failure to do so will result in your application being disqualify. All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence and integrity. Al
NewGenJobs application preparation
Turn the advert into an application plan
This guide is built from the visible vacancy details to help you prepare. It does not replace the employer’s instructions.
1. Check your match
Match your CV to the 10 listed requirements using truthful examples from work, study, volunteering or projects.
2. Prepare only what is needed
Keep a current CV and, where the advert asks for it, a completed Z83 form ready. Do not add certificates or ID copies unless the vacancy requests them.
3. Tailor your evidence
Use the 10 listed responsibilities to choose your strongest relevant examples before you apply.
4. Submit and keep a record
Use the email address in the official advert. Write a clear subject line with the role and reference AD/DS/2026, then attach only the documents requested.
Requirements
- ✓Applicants should be in possession of a National Diploma (NQF level 6) in Information Technology/Computer Science-related qualification
- ✓Three (3) years’ proven experience at supervisory level in Information Communication Technology support
- ✓Specialist training with desktop and network support is essential
- ✓Experience in Microsoft Systems and Server administration including Active Directory Users and Computers, Group Policy Management, Desktop Virtualisation Administration, and associated software
- ✓Good computer skills (including Excel, Word, PowerPoint and Outlook)
- ✓A valid driver’s licence
- ✓Competencies: The following key competencies and skills are required for the position: Good computer skills (including Excel, Word, PowerPoint and Outlook)
- ✓Good interpersonal skills and communication skills (verbal and written)
- ✓Good administration, presentation and reporting skills
- ✓Leadership and management skills
Key responsibilities
- •Responsible for assisting in planning of ICT desktop support for the Department
- •Ensuring data integrity and computer maintenance
- •Configure computer hardware and software
- •Configure network devices and email accounts for all users in the Department
- •IT equipment maintenance and disposal by following prescribed procedure
- •Assist with specification of ICT equipment
- •Attend relevant meetings and development opportunities
- •Develop, implement and monitor related risks, IT-related policies and procedures
- •Relevant Public Service Regulations
- •Supervising the ICT Infrastructure team, providing direction and developing staff to ensure team 241 members are effective, motivated, accountable and provide a high level of service