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DRS SYSTEM SUPPORT OFFICER

Department of Land Reform and Rural Development · gauteng · Gauteng (Pretoria)

Closing date
30 October 2026
Reference
3/2/1/2026/285
Salary band
R 413 001
Application method
Email application
Listing status: Source check pending

This listing is based on psc published opportunity. Confirm the current advert and requirements before applying.

Vacancy information from the employer

Department: Department of Land Reform and Rural Development Directorate: Registration And Information Services Location: Gauteng (Pretoria) Salary: R413 001 per annum (Level 08) Requirements: Minimum requirements: Applicants must be in a possession of a Grade 12 Certificate and a National Diploma in Information Technology / Degree in Computer Science: A+ / N+ / MCSE / Linux+ or related equivalent qualification. Minimum of 2 years relevant experience. Experience with hardware and software. Experience with servers. Experience in IT technical support. Appropriate server and network management experience. Technical aspects of information and communications technology goods and services. Information Technology Acts and Policies. Internal control and risk management. Planning skills. Organize skills. Communication skills (verbal and written). Interpersonal skills. Duties: Providing desktop support to end users. Install, update, and configure End- user devices. Install, update and support business applications. Investigate, resolve, or escalate and monitor logged calls. Providing network support. 45 Assist end-users with LAN connectivity. Monitor availability and performance of network. Assess the need for, request and monitor the process of installation of network points. Investigate, resolve, or escalate and monitor logged calls. Provide sever room support. Monitor server room environment and take remedial action. Monitor compliance with server room maintenance contract deliverables. Monitor access to server room and keep register. Assist with installation of customer-replaceable parts for server equipment. Implementing information system security measures. Check that users are registered on the domain. Check Antivirus is installed, updated, and running. Remove all unauthorised applications and software. Create and maintain an IT asset register or database. Providing ICT reports. Provide incident and system availability reports. Provide inputs to SLA non-compliance report. Provide support in the procurement and disposal of IT assets. Application instructions: can be submitted by hand delivery during office hours to: North Gauteng Deeds Registry, at 600 Lilian Ngoyi Street, Berea Park, 0002, Pretoria (Department of Land Reform and Rural Development: Head Office). Candidates are also encouraged to apply by using this link: http:// deedsportal.deeds.gov.za before the closing date, as no late applications will be considered Enquiries: Ms. DP Sambo Tel No: (012) 338 7230 Notes: EE Targets: Coloured, Indian, and White Males and Indian Females, and Persons with disabilities. Closing Date: , as no late applications will

NewGenJobs application preparation

Turn the advert into an application plan

This guide is built from the visible vacancy details to help you prepare. It does not replace the employer’s instructions.

1. Check your match

Match your CV to the 10 listed requirements using truthful examples from work, study, volunteering or projects.

2. Prepare only what is needed

Keep a current CV and, where the advert asks for it, a completed Z83 form ready. Do not add certificates or ID copies unless the vacancy requests them.

3. Tailor your evidence

Use the 10 listed responsibilities to choose your strongest relevant examples before you apply.

4. Submit and keep a record

Use the email address in the official advert. Write a clear subject line with the role and reference 3/2/1/2026/285, then attach only the documents requested.

Before submitting, compare every detail against the original employer advert, especially requirements, documents, the closing date and the official application route.

Requirements

  • ✓Minimum requirements: Applicants must be in a possession of a Grade 12 Certificate and a National Diploma in Information Technology / Degree in Computer Science: A+ / N+ / MCSE / Linux+ or related equivalent qualification
  • ✓Minimum of 2 years relevant experience
  • ✓Experience with hardware and software
  • ✓Experience with servers
  • ✓Experience in IT technical support
  • ✓Appropriate server and network management experience
  • ✓Technical aspects of information and communications technology goods and services
  • ✓Information Technology Acts and Policies
  • ✓Internal control and risk management
  • ✓Planning skills

Key responsibilities

  • •Providing desktop support to end users
  • •Install, update, and configure End- user devices
  • •Install, update and support business applications
  • •Investigate, resolve, or escalate and monitor logged calls
  • •Providing network support
  • •45 Assist end-users with LAN connectivity
  • •Monitor availability and performance of network
  • •Assess the need for, request and monitor the process of installation of network points
  • •Investigate, resolve, or escalate and monitor logged calls
  • •Provide sever room support