SENIOR INFORMATION TECHNOLOGY TECHNICIAN
Department of Social Development · Polokwane
- Closing date
- 6 November 2026
- Reference
- DSD/2026/149
- Salary band
- R 413 001
- Application method
- Email application
This listing is based on psc published opportunity. Confirm the current advert and requirements before applying.
Vacancy information from the employer
Department: Department of Social Development Location: Head Office: Polokwane Salary: R413 001 per annum (Level 08) Requirements: Grade 12 plus an appropriate qualification at NQF 6 in Computer Science / Information Technology or equivalent qualification in the field or area as recognised by SAQA. A minimum of 2-3 years’ relevant experience. Valid motor vehicle driver’s licence (with the exception of persons with disabilities). Knowledge And Skills: Good knowledge of Microsoft Windows desktop and server environments, including Microsoft 365. Knowledge of network infrastructure: LAN/WAN, TCP/IP, routing, switching and Wi-Fi. Knowledge of Active Directory, user account administration and Group Policy. Hardware and software installation, configuration and troubleshooting skills. Knowledge of cybersecurity best practices and IT service management. Strong problem- solving, analytical, communication and customer-service skills. Ability to work independently and effectively within a team. Strong diagnostic troubleshooting, excellent communication, and collaboration skills are required. Duties: Provide day-to-day technical support to end users on hardware, software, and network-related incidents. Install, configure, maintain and troubleshoot servers, desktops, laptops, printers and peripheral devices. Support and maintain network infrastructure, including switches, routers, Wi-Fi, and structured cabling. Administer user accounts, permissions and access on Active Directory and Microsoft 365 tenant. Support and monitor ICT systems, servers, endpoint protection and backup solutions. Conduct routine system maintenance and apply approved updates and patches. Assist with the implementation of ICT projects, infrastructure upgrades, and departmental initiatives. Monitor LAN performance and availability, troubleshoot network issues, and implement corrective actions to minimize downtime and ensure optimal network performance. Perform data backups and system disaster recovery. Implement and enforce network security controls, including VLAN configuration, access control lists, and segmentation to protect departmental data and resources. Enquiries: General enquiries about the advertised posts should be directed to Mr S Rasivumo / Ms ME Gafane / Mr LI Mosehlana / Mr Moraba BV Tel No: (015) 230 4387 / 4391 Closing Date: 2026-11-06T23:59:00+02:00
NewGenJobs application preparation
Turn the advert into an application plan
This guide is built from the visible vacancy details to help you prepare. It does not replace the employer’s instructions.
1. Check your match
Match your CV to the 10 listed requirements using truthful examples from work, study, volunteering or projects.
2. Prepare only what is needed
Keep a current CV and, where the advert asks for it, a completed Z83 form ready. Do not add certificates or ID copies unless the vacancy requests them.
3. Tailor your evidence
Use the 10 listed responsibilities to choose your strongest relevant examples before you apply.
4. Submit and keep a record
Use the email address in the official advert. Write a clear subject line with the role and reference DSD/2026/149, then attach only the documents requested.
Requirements
- ✓Grade 12 plus an appropriate qualification at NQF 6 in Computer Science / Information Technology or equivalent qualification in the field or area as recognised by SAQA
- ✓A minimum of 2-3 years’ relevant experience
- ✓Valid motor vehicle driver’s licence (with the exception of persons with disabilities)
- ✓Knowledge And Skills: Good knowledge of Microsoft Windows desktop and server environments, including Microsoft 365
- ✓Knowledge of network infrastructure: LAN/WAN, TCP/IP, routing, switching and Wi-Fi
- ✓Knowledge of Active Directory, user account administration and Group Policy
- ✓Hardware and software installation, configuration and troubleshooting skills
- ✓Knowledge of cybersecurity best practices and IT service management
- ✓Strong problem- solving, analytical, communication and customer-service skills
- ✓Ability to work independently and effectively within a team
Key responsibilities
- •Provide day-to-day technical support to end users on hardware, software, and network-related incidents
- •Install, configure, maintain and troubleshoot servers, desktops, laptops, printers and peripheral devices
- •Support and maintain network infrastructure, including switches, routers, Wi-Fi, and structured cabling
- •Administer user accounts, permissions and access on Active Directory and Microsoft 365 tenant
- •Support and monitor ICT systems, servers, endpoint protection and backup solutions
- •Conduct routine system maintenance and apply approved updates and patches
- •Assist with the implementation of ICT projects, infrastructure upgrades, and departmental initiatives
- •Monitor LAN performance and availability, troubleshoot network issues, and implement corrective actions to minimize downtime and ensure optimal network performance
- •Perform data backups and system disaster recovery
- •Implement and enforce network security controls, including VLAN configuration, access control lists, and segmentation to protect departmental data and resources
About Department of Social Development
Social Development is responsible for social welfare policy and services - social grants administration (via SASSA), child protection, support for people with disabilities, substance abuse services, and community development programmes.
Full department profile and current vacancies