SERVICE OFFICE MANAGER
Department of Social Development · uGu District Ref No
- Closing date
- 23 October 2026
- Reference
- DSD01/08/2026UMuziwabantu
- Salary band
- R 1 101 468
- Application method
- Email application
This listing is based on psc published opportunity. Confirm the current advert and requirements before applying.
Vacancy information from the employer
Department: Department of Social Development Location: uMuziwabantu Service Office: uGu District Ref No: DSD01/08/2026UMuziwabantu Babanango Service Office: Zululand District Ref No: DSD02/08/2026Babanango K w a S a n i S e r v i c e O f f i c e : H a r r y G w a l a D i s t r i c t R e f N o : DSD03/08/2026KwaSani Bergville Service Office: uThukela District Ref No: DSD04/08/2026Bergville Salary: R1 101 468 per annum (Level 12), (all-inclusive package) Requirements: Bachelor’s Degree (NQF Level 7) in Social Work. Registration with the South African Council for Social Services Professions as a Social Worker. Only Shortlisted candidates will submit proof of current registration with the South African Council for Social Services Profession as a Social Worker. A valid driver’s license. A minimum of 3 years junior managerial experience in social services environment. Knowledge: Constitution of the Republic of South Africa, Social Welfare and Community Development Legislation, Policies, Norms and Standards, Public Service Act, Public Service Regulations, Public Finance Management Act, Treasury Regulations, Organizational behaviour analysis, Strategic business management, Employee Performance 191 Management and Development System, Legislation pertaining to Social Welfare Service Delivery, Understanding of SASSA functions, Social dynamics of KwaZulu- Natal communities, knowledge of HR Management, Labour Relations Act, Service Delivery Frameworks, Public Participation, Community Outreach. Skills: Communication, Interpersonal Relations, Report Writing, Financial Management, Change Management, Time management, Project Management, Leadership, Diversity management, Decision Making, Counselling, Service Delivery Innovation, Client orientation and client focus, presentation and facilitation, problem solving and analysis, conflict resolution, Driving, interviewing, computer literacy, numeracy and language skill. Duties: Provide Social Welfare Services; Provide Community Development Services; Ensure the provision of corporate support services; Ensure the implementation of Departmental policies and other relevant legislation in the day-to-day running of the component; Manage resources of the Service Office. Application instructions: proof of current registration with the South African Council for Social Services Profession as a Social Worker. A valid driver’s license. A minimum of 3 years junior managerial experience in social services environment. Knowledge: Constitution of the Republic of South Africa, Social Welfare and Community Development Legislation, Policies, Norms and Standards, Public Service Act, Public Service Regulations, Public Finance Management Act, Treasury Regulations, Organizational behaviour analysis, Strategic business management, Employee Performance 191 Management and Development System, Legislation pertaining to Social Welfare Service Delivery, Understanding of SASSA functions, Social dynamics of KwaZulu- Natal communities, knowledge o
NewGenJobs application preparation
Turn the advert into an application plan
This guide is built from the visible vacancy details to help you prepare. It does not replace the employer’s instructions.
1. Check your match
Match your CV to the 10 listed requirements using truthful examples from work, study, volunteering or projects.
2. Prepare only what is needed
Keep a current CV and, where the advert asks for it, a completed Z83 form ready. Do not add certificates or ID copies unless the vacancy requests them.
3. Tailor your evidence
Use the 5 listed responsibilities to choose your strongest relevant examples before you apply.
4. Submit and keep a record
Use the email address in the official advert. Write a clear subject line with the role and reference DSD01/08/2026UMuziwabantu, then attach only the documents requested.
Requirements
- ✓Bachelor’s Degree (NQF Level 7) in Social Work
- ✓Registration with the South African Council for Social Services Professions as a Social Worker
- ✓Only Shortlisted candidates will submit proof of current registration with the South African Council for Social Services Profession as a Social Worker
- ✓A valid driver’s license
- ✓A minimum of 3 years junior managerial experience in social services environment
- ✓Knowledge: Constitution of the Republic of South Africa
- ✓Social Welfare and Community Development Legislation
- ✓Norms and Standards
- ✓Public Service Act
- ✓Public Service Regulations
Key responsibilities
- •Provide Social Welfare Services
- •Provide Community Development Services
- •Ensure the provision of corporate support services
- •Ensure the implementation of Departmental policies and other relevant legislation in the day-to-day running of the component
- •Manage resources of the Service Office
About Department of Social Development
Social Development is responsible for social welfare policy and services - social grants administration (via SASSA), child protection, support for people with disabilities, substance abuse services, and community development programmes.
Full department profile and current vacancies