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Digital Marketing & E-commerce

Plan useful, measurable digital campaigns and customer journeys without empty marketing hype.

Plan measurable digital campaigns and customer journeys without empty marketing hype.

32–40 hours to completeBeginner20 modulesCompletion certificate

About this course

A practical introduction to digital marketing for job seekers and small-business support roles. Learn customer research, content, social channels, email, search, e-commerce operations and performance measurement through realistic campaign work.

Career relevance

Where this can take you

Useful for digital marketing assistant, social media, e-commerce support and small-business roles.

Portfolio project: Create an integrated campaign portfolio with persona, content plan, channel choices, metrics and improvement plan.

Skills you will gain

Practical skills, not just theory

Audience researchContent strategySEO foundationsCampaign analyticsE-commerce basics

What you will learn

01

Define a target audience and customer journey.

02

Plan content, email and social activity against a real objective.

03

Understand search, paid media and e-commerce fundamentals.

04

Measure campaign performance and recommend a responsible next action.

Built in private

A proper, guided course experience

Every module contains four paced lessons: core learning, workplace scenario, professional reflection and an applied decision lab. Learners complete practical workshops and portfolio evidence before the scored final assessment. Course materials remain locked until launch.

01

Digital marketing foundations

Understand customer value, channels, objectives and ethical marketing.

Four guided lessons + applied workshop · Coming soon

02

Audience research and personas

Use evidence to define who a campaign is for and what they need.

Four guided lessons + applied workshop · Coming soon

03

Brand, messaging and content strategy

Create clear value propositions and useful content pillars.

Four guided lessons + applied workshop · Coming soon

04

Social media planning

Plan channel-appropriate content and community responses.

Four guided lessons + applied workshop · Coming soon

05

Email marketing and customer journeys

Design permission-based email sequences and useful lifecycle messages.

Four guided lessons + applied workshop · Coming soon

06

Search and SEO foundations

Understand search intent, keywords and helpful content without manipulation.

Four guided lessons + applied workshop · Coming soon

07

Paid media and budget basics

Plan responsible paid activity, targeting and measurement.

Four guided lessons + applied workshop · Coming soon

08

E-commerce operations

Connect product information, checkout, service and fulfilment expectations.

Four guided lessons + applied workshop · Coming soon

09

Analytics and performance measurement

Read basic campaign metrics and avoid misleading conclusions.

Four guided lessons + applied workshop · Coming soon

10

Campaign optimisation and experimentation

Use controlled tests and learn from real results.

Four guided lessons + applied workshop · Coming soon

11

Portfolio lab: build a campaign plan

Create a customer journey, content calendar, metrics plan and budget rationale.

Four guided lessons + applied workshop · Coming soon

12

Final digital campaign capstone

Present an integrated campaign with evidence, measurement and improvement plan.

Four guided lessons + applied workshop · Coming soon

13

Extended workplace case study

Work through a realistic multi-step brief, make decisions with incomplete information and document a controlled response.

Four guided lessons + applied workshop · Coming soon

14

Advanced practice studio

Produce a stronger version of your practical artefact using feedback criteria, quality checks and a clear revision process.

Four guided lessons + applied workshop · Coming soon

15

Portfolio and career translation

Turn your learning into interview-ready evidence, a portfolio case study and a clear description of your contribution.

Four guided lessons + applied workshop · Coming soon

16

Professional mastery review

Bring the full programme together through a final scenario, evidence review, reflection and next-step development plan.

Four guided lessons + applied workshop · Coming soon

17

Digital Marketing & E-commerce industry application lab

Apply digital marketing & e-commerce methods to a realistic sector brief with competing priorities, incomplete information and professional constraints.

Four guided lessons + applied workshop · Coming soon

18

Operational delivery and professional handover

Coordinate a complete delivery workflow, maintain the records another person needs and explain how versions, permissions, quality checks and handover are managed.

Four guided lessons + applied workshop · Coming soon

19

Decision simulation and stakeholder review

Respond to a realistic decision point, weigh evidence and trade-offs, then prepare a clear stakeholder update and escalation path.

Four guided lessons + applied workshop · Coming soon

20

Portfolio defence and development roadmap

Present your strongest learning evidence, answer challenge questions, identify a development gap and plan the next credible learning step.

Four guided lessons + applied workshop · Coming soon

Assessment and certificate

A campaign-planning case and final knowledge assessment. Completion is not an endorsement by Google, Meta or any advertising platform.

Who this is for

  • Aspiring digital marketing, social media and e-commerce assistants.
  • Small-business support staff and entrepreneurs.
  • Learners needing a measurable marketing portfolio.