SA workplace courses

4 modules · about 4 hours · 85% to pass

Microsoft Office introduces the everyday Word, Excel, email and presentation habits used in administrative and office-based roles.

You will learn: Explain the purpose of microsoft office in a workplace setting.

4 modules · about 4 hours · 85% to pass

Communication Skills helps you make your message clear before you send it. You will look at everyday workplace communication, including emails, meetings, instructions, updates and respectful follow-ups.

You will learn: Choose the right purpose and audience before writing or speaking.

4 modules · about 4 hours · 85% to pass

Data Entry & Accuracy teaches the habits behind reliable records: reading the source carefully, entering information consistently and checking work before it is used.

You will learn: Explain the purpose of data entry & accuracy in a workplace setting.

4 modules · about 4 hours · 85% to pass

SA Labour Law Basics gives a practical introduction to workplace rights, fair process and the importance of using current employer policy and professional advice for real cases.

You will learn: Explain the purpose of sa labour law basics in a workplace setting.

4 modules · about 4 hours · 85% to pass

POPIA Awareness introduces the everyday care needed when you receive, store, share or dispose of personal information at work.

You will learn: Explain the purpose of popia awareness in a workplace setting.

4 modules · about 4 hours · 85% to pass

Financial Literacy explores everyday money decisions, including budgeting, credit, deductions and the difference between salary offered and take-home pay.

You will learn: Explain the purpose of financial literacy in a workplace setting.

4 modules · about 4 hours · 85% to pass

Customer Service Basics focuses on listening carefully, confirming the issue, giving accurate information and following through on a promise made to a customer.

You will learn: Explain the purpose of customer service basics in a workplace setting.

4 modules · about 4 hours · 85% to pass

Job Search & Interview Preparation helps you organise a focused job search, tailor truthful applications and prepare examples that show what you can actually do.

You will learn: Explain the purpose of job search & interview preparation in a workplace setting.

4 modules · about 4 hours · 85% to pass

Project Administration introduces the practical records that keep a team coordinated: plans, action lists, deadlines, updates and clear ownership of next steps.

You will learn: Explain the purpose of project administration in a workplace setting.

4 modules · about 4 hours · 85% to pass

Digital Workplace & Cyber Safety covers safer online behaviour, including passwords, suspicious messages, shared devices and reporting a potential security problem quickly.

You will learn: Explain the purpose of digital workplace & cyber safety in a workplace setting.

4 modules · about 4 hours · 85% to pass

Workplace Health & Safety introduces everyday hazard awareness, safe reporting and the shared responsibility to stop and raise a concern when work could cause harm.

You will learn: Explain the purpose of workplace health & safety in a workplace setting.

4 modules · about 4 hours · 85% to pass

Basic Bookkeeping explains how receipts, invoices, payments and simple reconciliations create a traceable record of money moving through a business.

You will learn: Explain the purpose of basic bookkeeping in a workplace setting.

4 modules · about 4 hours · 85% to pass

Reception & Office Administration covers the professional first impression created through visitors, calls, calendars, messages and orderly office records.

You will learn: Explain the purpose of reception & office administration in a workplace setting.

4 modules · about 4 hours · 85% to pass

Public Service Administration & Records explores accountable service, clear correspondence and records that allow decisions and public requests to be traced properly.

You will learn: Explain the purpose of public service administration & records in a workplace setting.

4 modules · about 4 hours · 85% to pass

Government Job Application Essentials explains how to read a vacancy carefully, prepare truthful information and organise an application around the instructions for that specific post.

You will learn: Explain the purpose of government job application essentials in a workplace setting.

4 modules · about 4 hours · 85% to pass

Workplace Ethics & Professional Conduct looks at integrity in everyday choices: honesty, confidentiality, respectful conduct, boundaries and raising concerns responsibly.

You will learn: Explain the purpose of workplace ethics & professional conduct in a workplace setting.

4 modules · about 4 hours · 85% to pass

Procurement & Supply Chain Basics introduces purchase requests, supplier records, approvals, delivery checks and the importance of a fair, traceable process.

You will learn: Explain the purpose of procurement & supply chain basics in a workplace setting.

4 modules · about 4 hours · 85% to pass

HR Administration Fundamentals explains accurate people records, confidential handling, recruitment support and the limits of an administrator’s authority.

You will learn: Explain the purpose of hr administration fundamentals in a workplace setting.

4 modules · about 4 hours · 85% to pass

Records Management & Filing teaches how to name, store, retrieve, protect and retain information so a team can rely on the right record at the right time.

You will learn: Explain the purpose of records management & filing in a workplace setting.

4 modules · about 4 hours · 85% to pass

Workplace Problem Solving introduces a practical sequence: define the issue, gather facts, consider options, act responsibly and check whether the action worked.

You will learn: Explain the purpose of workplace problem solving in a workplace setting.

4 modules · about 4 hours · 85% to pass

Professional Email Writing covers purpose-led subject lines, concise messages, useful attachments, respectful tone and follow-ups that move work forward.

You will learn: Explain the purpose of professional email writing in a workplace setting.

4 modules · about 4 hours · 85% to pass

Excel Reporting & Data Analysis introduces practical ways to organise data, check totals, use simple formulas and present a clear summary for a decision-maker.

You will learn: Explain the purpose of excel reporting & data analysis in a workplace setting.

4 modules · about 4 hours · 85% to pass

Meeting Coordination explains agendas, invitations, minutes, action lists and follow-up so a meeting produces a clear record rather than another unanswered discussion.

You will learn: Explain the purpose of meeting coordination in a workplace setting.

4 modules · about 4 hours · 85% to pass

Time Management & Prioritisation helps you assess urgency, plan realistic work, protect deadlines and communicate early when capacity or information is missing.

You will learn: Explain the purpose of time management & prioritisation in a workplace setting.

4 modules · about 4 hours · 85% to pass

Customer Complaints Handling shows how to listen without becoming defensive, record facts, explain the next step and follow a fair resolution process.

You will learn: Explain the purpose of customer complaints handling in a workplace setting.

4 modules · about 4 hours · 85% to pass

Call Centre Foundations introduces call preparation, verification, active listening, accurate notes and a professional close that confirms what happens next.

You will learn: Explain the purpose of call centre foundations in a workplace setting.

4 modules · about 4 hours · 85% to pass

Teamwork & Collaboration explores shared responsibility, respectful communication, handovers and constructive ways to contribute when a team has different views.

You will learn: Explain the purpose of teamwork & collaboration in a workplace setting.

4 modules · about 4 hours · 85% to pass

Conflict Resolution at Work introduces ways to separate facts from assumptions, speak respectfully, listen to the other person and escalate a serious matter fairly.

You will learn: Explain the purpose of conflict resolution at work in a workplace setting.

4 modules · about 4 hours · 85% to pass

Workplace Numeracy covers practical percentages, totals, estimates and simple checks that help you make sense of quantities in everyday work.

You will learn: Explain the purpose of workplace numeracy in a workplace setting.

4 modules · about 4 hours · 85% to pass

Business Writing & Report Basics introduces clear notes, structured reports, evidence-led recommendations and writing that helps a reader understand the next decision.

You will learn: Explain the purpose of business writing & report basics in a workplace setting.

4 modules · about 4 hours · 85% to pass

Document Control explains versions, approvals, naming conventions and controlled access so people can find and use the correct document.

You will learn: Explain the purpose of document control in a workplace setting.

4 modules · about 4 hours · 85% to pass

Inventory & Stock Administration covers stock counts, movement records, basic checks and how to investigate a difference without guessing.

You will learn: Explain the purpose of inventory & stock administration in a workplace setting.

4 modules · about 4 hours · 85% to pass

Sales Administration introduces quotes, orders, customer records, handovers and accurate documentation that supports a sale from enquiry to delivery.

You will learn: Explain the purpose of sales administration in a workplace setting.

4 modules · about 4 hours · 85% to pass

Service Delivery Fundamentals explores setting expectations, following a process, measuring what happened and learning from feedback or complaints.

You will learn: Explain the purpose of service delivery fundamentals in a workplace setting.

4 modules · about 4 hours · 85% to pass

Onboarding & Probation Readiness helps you start a new role with clear goals, useful questions, professional habits and a realistic approach to learning the job.

You will learn: Explain the purpose of onboarding & probation readiness in a workplace setting.

4 modules · about 4 hours · 85% to pass

Interview Confidence & STAR Answers teaches a calm, evidence-led way to prepare honest examples that show how you handled a situation, task, action and result.

You will learn: Explain the purpose of interview confidence & star answers in a workplace setting.

4 modules · about 4 hours · 85% to pass

Digital Job Search Strategy covers using job platforms safely, organising applications, checking sources and protecting your personal information online.

You will learn: Explain the purpose of digital job search strategy in a workplace setting.

4 modules · about 4 hours · 85% to pass

Workplace Governance Basics introduces policies, delegated authority, decisions, records and the importance of acting within your role.

You will learn: Explain the purpose of workplace governance basics in a workplace setting.

4 modules · about 4 hours · 85% to pass

Basic Compliance Awareness explains why organisations follow required rules and processes, how to spot a possible concern and why early reporting matters.

You will learn: Explain the purpose of basic compliance awareness in a workplace setting.

4 modules · about 4 hours · 85% to pass

Environmental Awareness at Work explores practical choices around waste, energy, materials, spills and reporting environmental risks through the correct channel.

You will learn: Explain the purpose of environmental awareness at work in a workplace setting.