Define issues, use evidence, choose practical actions and follow through.
Course overview
Useful problem solving starts with facts, not blame. This course shows how to define an issue, gather evidence, compare practical options and check whether an action actually worked.
You will have a simple structure for turning a workplace issue into an evidence-based action plan.
Learn
Work through clear explanations designed for real workplace situations.
Practise
Complete a practical task before moving on to the knowledge check.
Progress
Your learning progress and completion record stay with your account.
Your course, your pace
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