Business & leadership
Negotiation & Influence
Build an evidence-led Negotiation & Influence foundation you can explain in a real workplace or interview.
Prepare constructive conversations around interests, options and agreements.
About this course
Learn preparation, listening, trade-offs, communication, ethics, documentation and stakeholder follow-through.
Career relevance
Where this can take you
Designed for learners exploring business careers and building a practical, honest portfolio.
Portfolio project: Create a Negotiation & Influence capstone pack that documents your purpose, method, evidence, quality check and next action.
Skills you will gain
Practical skills, not just theory
What you will learn
Understand the core workflow behind negotiation & influence.
Create practical evidence using controlled, workplace-ready methods.
Make evidence-led decisions, communicate limitations and escalate appropriately.
Present a portfolio-ready capstone and development plan.
Objective map
A numbered, measurable syllabus
Every lesson, knowledge check and practical activity maps to the objectives below. Domain weights show how much of the programme each area represents.
Domain 1
Negotiation & Influence: role and foundations to Listening
- 1.1Explain and distinguish negotiation & influence: role and foundations in a realistic negotiation & influence context: establish the purpose, professional boundaries and workplace context for negotiation & influence.
- 1.2Demonstrate preparation in a realistic negotiation & influence context: apply preparation to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
- 1.3Demonstrate listening in a realistic negotiation & influence context: apply listening to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
Domain 2
Trade-offs to Ethics
- 2.1Demonstrate trade-offs in a realistic negotiation & influence context: apply trade-offs to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
- 2.2Demonstrate communication in a realistic negotiation & influence context: apply communication to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
- 2.3Demonstrate ethics in a realistic negotiation & influence context: apply ethics to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
Domain 3
Documentation to Integrated Negotiation & Influence workflow
- 3.1Demonstrate documentation in a realistic negotiation & influence context: apply documentation to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
- 3.2Demonstrate stakeholder follow-through in a realistic negotiation & influence context: apply stakeholder follow-through to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
- 3.3Apply and control integrated negotiation & influence workflow in a realistic negotiation & influence context: connect the programme topics into one controlled workflow with clear inputs, checks, handover points and escalation boundaries.
Domain 4
Portfolio lab: Negotiation & Influence case to Final Negotiation & Influence capstone
- 4.1Complete and defend portfolio lab: negotiation & influence case in a realistic negotiation & influence context: create a portfolio-safe negotiation & influence artefact from a realistic workplace scenario and explain the choices made.
- 4.2Complete and defend final negotiation & influence capstone in a realistic negotiation & influence context: complete and review an end-to-end negotiation & influence case with evidence, quality checks, limitations and a professional recommendation.
How the programme works
Learn, practise, explain and prove it
This is a long-form, eight-week guided programme rather than a stack of short articles. Each module contains six substantial lessons that move from concepts and methods into a worked case, a quality clinic, a workplace lab and assessed reflection.
1. Guided learning
Study the purpose, process, risks and professional standard through structured readings and active notes.
2. Worked cases
Compare plausible options, expose missing evidence and defend a decision under realistic constraints.
3. Quality clinics and labs
Diagnose weak work, revise it against a rubric and create portfolio evidence with a full audit trail.
4. Hard assessment
Pass applied checks and the final assessment at 85%, with no unresolved critical-error questions.
Curriculum
A complete programme, module by module
The curriculum below shows the actual learning pathway, objective and evidence for every module. Full lessons remain locked until enrolment.
Build the base
Standards, vocabulary and the core method you will use throughout the programme.
01Negotiation & Influence: role and foundationsEstablish the purpose, professional boundaries and workplace context for negotiation & influence.+
Measured objectiveExplain and distinguish negotiation & influence: role and foundations in a realistic negotiation & influence context: establish the purpose, professional boundaries and workplace context for negotiation & influence.
Evidence you will produceA professional negotiation & influence: role and foundations work sample with a clear brief, method, completed output, quality review and next action.
Six guided lessons + worked case + quality clinic + workplace lab + hard knowledge check
02PreparationApply preparation to a realistic negotiation & influence brief, documenting the decision, evidence and next action.+
Measured objectiveDemonstrate preparation in a realistic negotiation & influence context: apply preparation to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
Evidence you will produceA professional preparation work sample with a clear brief, method, completed output, quality review and next action.
Six guided lessons + worked case + quality clinic + workplace lab + hard knowledge check
03ListeningApply listening to a realistic negotiation & influence brief, documenting the decision, evidence and next action.+
Measured objectiveDemonstrate listening in a realistic negotiation & influence context: apply listening to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
Evidence you will produceA professional listening work sample with a clear brief, method, completed output, quality review and next action.
Six guided lessons + worked case + quality clinic + workplace lab + hard knowledge check
Milestone: You can explain the fundamentals and complete a first guided task.
Develop core skills
The working skills and tools of the role, practised one at a time.
04Trade-offsApply trade-offs to a realistic negotiation & influence brief, documenting the decision, evidence and next action.+
Measured objectiveDemonstrate trade-offs in a realistic negotiation & influence context: apply trade-offs to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
Evidence you will produceA professional trade-offs work sample with a clear brief, method, completed output, quality review and next action.
Six guided lessons + worked case + quality clinic + workplace lab + hard knowledge check
05CommunicationApply communication to a realistic negotiation & influence brief, documenting the decision, evidence and next action.+
Measured objectiveDemonstrate communication in a realistic negotiation & influence context: apply communication to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
Evidence you will produceA professional communication work sample with a clear brief, method, completed output, quality review and next action.
Six guided lessons + worked case + quality clinic + workplace lab + hard knowledge check
06EthicsApply ethics to a realistic negotiation & influence brief, documenting the decision, evidence and next action.+
Measured objectiveDemonstrate ethics in a realistic negotiation & influence context: apply ethics to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
Evidence you will produceA professional ethics work sample with a clear brief, method, completed output, quality review and next action.
Six guided lessons + worked case + quality clinic + workplace lab + hard knowledge check
Milestone: You can carry out routine work independently and check it properly.
Apply it in realistic scenarios
Case studies and simulations with competing priorities and incomplete information.
07DocumentationApply documentation to a realistic negotiation & influence brief, documenting the decision, evidence and next action.+
Measured objectiveDemonstrate documentation in a realistic negotiation & influence context: apply documentation to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
Evidence you will produceA professional documentation work sample with a clear brief, method, completed output, quality review and next action.
Six guided lessons + worked case + quality clinic + workplace lab + hard knowledge check
08Stakeholder follow-throughApply stakeholder follow-through to a realistic negotiation & influence brief, documenting the decision, evidence and next action.+
Measured objectiveDemonstrate stakeholder follow-through in a realistic negotiation & influence context: apply stakeholder follow-through to a realistic negotiation & influence brief, documenting the decision, evidence and next action.
Evidence you will produceA professional stakeholder follow-through work sample with a clear brief, method, completed output, quality review and next action.
Six guided lessons + worked case + quality clinic + workplace lab + hard knowledge check
09Integrated Negotiation & Influence workflowConnect the programme topics into one controlled workflow with clear inputs, checks, handover points and escalation boundaries.+
Measured objectiveApply and control integrated negotiation & influence workflow in a realistic negotiation & influence context: connect the programme topics into one controlled workflow with clear inputs, checks, handover points and escalation boundaries.
Evidence you will produceA professional integrated negotiation & influence workflow work sample with a clear brief, method, completed output, quality review and next action.
Six guided lessons + worked case + quality clinic + workplace lab + hard knowledge check
Milestone: You can make and justify decisions in realistic situations.
Prove it and plan your next step
Portfolio evidence, final review and a development plan you can show an employer.
10Portfolio lab: Negotiation & Influence caseCreate a portfolio-safe negotiation & influence artefact from a realistic workplace scenario and explain the choices made.+
Measured objectiveComplete and defend portfolio lab: negotiation & influence case in a realistic negotiation & influence context: create a portfolio-safe negotiation & influence artefact from a realistic workplace scenario and explain the choices made.
Evidence you will produceA professional portfolio lab: negotiation & influence case work sample with a clear brief, method, completed output, quality review and next action.
Six guided lessons + worked case + quality clinic + workplace lab + hard knowledge check
11Final Negotiation & Influence capstoneComplete and review an end-to-end negotiation & influence case with evidence, quality checks, limitations and a professional recommendation.+
Measured objectiveComplete and defend final negotiation & influence capstone in a realistic negotiation & influence context: complete and review an end-to-end negotiation & influence case with evidence, quality checks, limitations and a professional recommendation.
Evidence you will produceA professional final negotiation & influence capstone work sample with a clear brief, method, completed output, quality review and next action.
Six guided lessons + worked case + quality clinic + workplace lab + hard knowledge check
Milestone: You have portfolio-ready evidence and a clear next step.
Suggested pace
Eight-week study plan
Plan for roughly 5–9 hours each week across readings, worked cases, practice, portfolio production and assessment remediation. Repeat a week when the knowledge checks show a gap.
Week 1
Negotiation & Influence: role and foundations to Preparation
- •Complete the six guided lessons for Negotiation & Influence: role and foundations and Preparation and build structured notes against the objective codes.
- •Analyse the worked case, compare two defensible options and submit a reasoned decision record.
- •Complete the quality clinic, correct the weak draft and document every revision against the rubric.
- •Produce the negotiation & influence: role and foundations and preparation portfolio evidence and complete the hard knowledge checks.
- •Review every incorrect answer, explain why each distractor fails and schedule targeted retrieval practice.
Checkpoint: Reach at least 85% on the week’s checks, resolve every critical error and save the reviewed portfolio evidence before continuing.
Week 2
Listening
- •Complete the six guided lessons for Listening and build structured notes against the objective codes.
- •Analyse the worked case, compare two defensible options and submit a reasoned decision record.
- •Complete the quality clinic, correct the weak draft and document every revision against the rubric.
- •Produce the listening portfolio evidence and complete the hard knowledge checks.
- •Review every incorrect answer, explain why each distractor fails and schedule targeted retrieval practice.
Checkpoint: Reach at least 85% on the week’s checks, resolve every critical error and save the reviewed portfolio evidence before continuing.
Week 3
Trade-offs to Communication
- •Complete the six guided lessons for Trade-offs and Communication and build structured notes against the objective codes.
- •Analyse the worked case, compare two defensible options and submit a reasoned decision record.
- •Complete the quality clinic, correct the weak draft and document every revision against the rubric.
- •Produce the trade-offs and communication portfolio evidence and complete the hard knowledge checks.
- •Review every incorrect answer, explain why each distractor fails and schedule targeted retrieval practice.
Checkpoint: Reach at least 85% on the week’s checks, resolve every critical error and save the reviewed portfolio evidence before continuing.
Week 4
Ethics
- •Complete the six guided lessons for Ethics and build structured notes against the objective codes.
- •Analyse the worked case, compare two defensible options and submit a reasoned decision record.
- •Complete the quality clinic, correct the weak draft and document every revision against the rubric.
- •Produce the ethics portfolio evidence and complete the hard knowledge checks.
- •Review every incorrect answer, explain why each distractor fails and schedule targeted retrieval practice.
Checkpoint: Reach at least 85% on the week’s checks, resolve every critical error and save the reviewed portfolio evidence before continuing.
Week 5
Documentation
- •Complete the six guided lessons for Documentation and build structured notes against the objective codes.
- •Analyse the worked case, compare two defensible options and submit a reasoned decision record.
- •Complete the quality clinic, correct the weak draft and document every revision against the rubric.
- •Produce the documentation portfolio evidence and complete the hard knowledge checks.
- •Review every incorrect answer, explain why each distractor fails and schedule targeted retrieval practice.
Checkpoint: Reach at least 85% on the week’s checks, resolve every critical error and save the reviewed portfolio evidence before continuing.
Week 6
Stakeholder follow-through to Integrated Negotiation & Influence workflow
- •Complete the six guided lessons for Stakeholder follow-through and Integrated Negotiation & Influence workflow and build structured notes against the objective codes.
- •Analyse the worked case, compare two defensible options and submit a reasoned decision record.
- •Complete the quality clinic, correct the weak draft and document every revision against the rubric.
- •Produce the stakeholder follow-through and integrated negotiation & influence workflow portfolio evidence and complete the hard knowledge checks.
- •Review every incorrect answer, explain why each distractor fails and schedule targeted retrieval practice.
Checkpoint: Reach at least 85% on the week’s checks, resolve every critical error and save the reviewed portfolio evidence before continuing.
Week 7
Portfolio lab: Negotiation & Influence case
- •Complete the six guided lessons for Portfolio lab: Negotiation & Influence case and build structured notes against the objective codes.
- •Analyse the worked case, compare two defensible options and submit a reasoned decision record.
- •Complete the quality clinic, correct the weak draft and document every revision against the rubric.
- •Produce the portfolio lab: negotiation & influence case portfolio evidence and complete the hard knowledge checks.
- •Review every incorrect answer, explain why each distractor fails and schedule targeted retrieval practice.
Checkpoint: Reach at least 85% on the week’s checks, resolve every critical error and save the reviewed portfolio evidence before continuing.
Week 8
Final Negotiation & Influence capstone
- •Complete the six guided lessons for Final Negotiation & Influence capstone and build structured notes against the objective codes.
- •Analyse the worked case, compare two defensible options and submit a reasoned decision record.
- •Complete the quality clinic, correct the weak draft and document every revision against the rubric.
- •Produce the final negotiation & influence capstone portfolio evidence and complete the hard knowledge checks.
- •Review every incorrect answer, explain why each distractor fails and schedule targeted retrieval practice.
Checkpoint: Submit the capstone evidence pack, defend the key decision, remediate every weak objective and pass the final assessment at 85% with no critical misses.
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Assessment and certificate
A scenario-led negotiation & influence case, practical portfolio review and final knowledge assessment. It is a UGEN ACADEMY completion record, not an external professional credential.
Who this is for
- ✓Learners exploring business careers.
- ✓Job seekers building practical negotiation & influence evidence.
- ✓Professionals developing a structured new capability.