ADMINISTRATION CLERK (PAIA CO-ORDINATION)

Department of Health

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About administrative roles in South Africa

Administrative and clerical positions are among the most consistently advertised roles in both the South African public and private sectors. Government departments in particular have a high and ongoing demand for administrative clerks, especially at salary levels 5 to 7 on the public service scale. These roles form the operational backbone of every department and offer a stable entry point into a public sector career with a clear progression path.

About the hiring department

This vacancy is within Department of Health. Government departments in South Africa advertise vacancies through the Public Service Commission and are required to follow a standardised recruitment process governed by the Public Service Act. Applications are screened against the minimum requirements listed in the advert before any CV is reviewed by a panel.

Shortlisted candidates are contacted directly by the department. If you do not receive a response within 90 days of the closing date, your application was not successful. NewGenJobs tracks every application you submit through your personal dashboard so you always know where you stand.

Requirements

• ·National Senior Certificate (Grade 12) or equivalent NQF Level 4 qualification with at least three (3) years' experience in medical records management and PAIA administration
• ·A qualification in Records and Archives Management, Public Administration, ICT or Legal related field will be an added advantage
• ·Knowledge of the Promotion of Access to Information Act (PAIA), and Protection of Personal Information Act (POPIA)
• ·Knowledge of Records Management Policy
• ·Knowledge of HMS2 eLiability and ePAIA systems
• ·Computer literacy with proficiency in Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
• ·Good verbal and written communication skills, coordination skills, interpersonal relations, attention to detail and ability to work under pressure
• ·A valid driver’s licence

Key Duties

• ·Receive, acknowledge and capture all incoming PAIA related correspondence on the HMS2 e-PAIA, e-Liability and other approved government systems
• ·Review submitted requests for compliance and completeness and facilitate processing in accordance with approved PAIA procedures
• ·Facilitate the timely retrieval of records from health facilities within and across the regions to ensure the efficient processing of requests for access to information and compliance with the statutory timeframes prescribed by the Promotion of Access to Information Act, 2000 (Act No
• ·2 of 2000)
• ·Track requests and follow up on delayed responses
• ·Maintain accurate database/register of all PAIA requests, internal appeals, complaints, and related correspondence received by the Department
• ·Assist in identifying irregularities, anomalies, or indicators of possible fraudulent, dishonest, or improper conduct relating to the submission, processing, or management of PAIA requests, while ensuring that all assessments are evidence-based and consistent with applicable legislation to Legal Services
• ·Immediately escalate any suspected fraud, corruption, abuse of process, unauthorised access to records, manipulation of information, or other irregular conduct involving requesters, Departmental officials, contractors, or system users to the PAIA Coordinator, Directorate: Legal Services or other designated authority for investigation
• ·Maintain confidentiality and integrity in the handling of all records and information, ensuring compliance with the Promotion of Access to Information Act, the Protection of Personal Information Act, Departmental policies, and applicable information security standards
• ·Perform any other compliance-related functions assigned by the PAIA Coordinator or management in support of the Department's governance, risk management, and anti-fraud objectives

How to Apply

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