⚡ AUTO-APPLYGOVERNMENT

ASSISTANT DIRECTOR: INFORMATION MANAGEMENT (ECM PROJECT

PROVINCIAL ADMINISTRATION: WESTERN CAPE

Salary band

R 487 197

Closing date

10 July 2026

Reference

PSC 22/513

Apply via

Auto-apply (Gmail)

About this role

Department

PROVINCIAL ADMINISTRATION: WESTERN CAPE

Directorate

Information Technology

Location

Head Office, Cape Town

Salary

R487 197 per annum

Requirements

Minimum educational qualification: An appropriate relevant 3-year National Diploma/Degree. Experience: Appropriate Project Management Experience. Appropriate Managing and supporting hospital information systems, specifically ECM, Digital Patient Domain & MyContent or related HIS applications. Appropriate experience in ICT support and maintenance. Appropriate experience of hospital administrative and clinical processes. Appropriate experience working on Electronic Health Record systems/modules. Appropriate experience in training, user support, and system administration. Appropriate experience with clinical and administrative processes in hospital or PHC settings. Appropriate experience with master data management, quality control, and systems integration (e.g. Clinicom, NHLS, JAC, PHCIS). Appropriate experience in Project Management and supporting Hospital Information Systems (HIS), specifically ECM Digital Patient Domain and MyContent and related applications, ensuring effective operation, coordination, user support and system oversight across facilities. Appropriate experience in system support and maintenance, including monitoring system performance, resolving incidents, managing helpdesk calls, analysing root causes of system issues and ensuring timely resolution to maintain operational continuity.

Duties

(key result areas/outputs): Provide operational oversight and support for ECM and related systems, including incident management, system monitoring, release communication and ensuring the effective functioning of hospital information systems across supported facilities. Liaise and communicate with HIS Management, Hospital Management, Information Officers and IT (CeI) (TAPS) and Services Providers regarding system updates, operational issues, outages, risks and system-related information, ensuring that relevant stakeholders are informed and supported. Manage and implement system change control processes, including the maintenance and updating of Master Files such as Inpatient, Outpatient, Service Groups, Medical Records, Theatre, Waiting Lists and Global Master Files through Governance Protocol in accordance with approved processes and Head Office requirements. Coordinate and support system enhancements, new requirements and system development initiatives, including participation in Joint Application Development (JAD) sessions, sprint reviews and design discussions, and assist with the rollout and implementation of new system modules across facilities. Provide onsite and remote support to facilities, including scheduled visits and virtual assistance, while assisting with system-related hardware and software issues such as workstation configuration, printing, client software and related technical challenges. Governance Management pertaining to the ICT Policy in relation to user a

Applying for this role through NewGenJobs

NewGenJobs aggregates job listings from South African government sources including PSC Circulars and DPSA, as well as private sector employers across banking, retail, healthcare, and professional services. When you apply through our platform, your application is tracked in your personal dashboard and you are notified of any updates. Completing your profile fully before applying ensures your CV and personal details are submitted correctly every time.

·Read the full job requirements before applying and confirm you meet every minimum qualification listed.

·Tailor your CV to reflect the specific skills and experience mentioned in this advert before submitting.

·Apply before the closing date. Late applications are not accepted by South African employers regardless of the reason.

·If this is a government role, a signed Z83 form is required. NewGenJobs auto-fills this from your saved profile.

About the hiring department

This vacancy is within PROVINCIAL ADMINISTRATION: WESTERN CAPE. Government departments in South Africa advertise vacancies through the Public Service Commission and are required to follow a standardised recruitment process governed by the Public Service Act. Applications are screened against the minimum requirements listed in the advert before any CV is reviewed by a panel.

Shortlisted candidates are contacted directly by the department. If you do not receive a response within 90 days of the closing date, your application was not successful. NewGenJobs tracks every application you submit through your personal dashboard so you always know where you stand.

Requirements

·Minimum educational qualification: An appropriate relevant 3-year National Diploma/Degree
·Experience: Appropriate Project Management Experience
·Appropriate Managing and supporting hospital information systems, specifically ECM, Digital Patient Domain & MyContent or related HIS applications
·Appropriate experience in ICT support and maintenance
·Appropriate experience of hospital administrative and clinical processes
·Appropriate experience working on Electronic Health Record systems/modules
·Appropriate experience in training, user support, and system administration
·Appropriate experience with clinical and administrative processes in hospital or PHC settings
·Appropriate experience with master data management, quality control, and systems integration (e
·Clinicom, NHLS, JAC, PHCIS)

Key Duties

·(key result areas/outputs): Provide operational oversight and support for ECM and related systems, including incident management, system monitoring, release communication and ensuring the effective functioning of hospital information systems across supported facilities
·Liaise and communicate with HIS Management, Hospital Management, Information Officers and IT (CeI) (TAPS) and Services Providers regarding system updates, operational issues, outages, risks and system-related information, ensuring that relevant stakeholders are informed and supported
·Manage and implement system change control processes, including the maintenance and updating of Master Files such as Inpatient, Outpatient, Service Groups, Medical Records, Theatre, Waiting Lists and Global Master Files through Governance Protocol in accordance with approved processes and Head Office requirements
·Coordinate and support system enhancements, new requirements and system development initiatives, including participation in Joint Application Development (JAD) sessions, sprint reviews and design discussions, and assist with the rollout and implementation of new system modules across facilities
·Provide onsite and remote support to facilities, including scheduled visits and virtual assistance, while assisting with system-related hardware and software issues such as workstation configuration, printing, client software and related technical challenges
·Governance Management pertaining to the ICT Policy in relation to user access administration and audit compliance, including processing access requests, maintaining appropriate documentation and ensuring compliance with system governance, audit and reporting requirements
·Identify and coordinate training requirements for system users and Information Management staff, develop training schedules for Information Officers and Core Trainers, and deliver formal or informal training on system functionality, enhancements and processes
·Manage staff and HR-related responsibilities, including performance management, staff development, leave management and task allocation
·Provide data reporting and analytical support, including generating patient and user reports through data mining applications such as Impromptu and supporting information management and operational reporting requirements
·Provide after-hours system support when required to ensure continuity of operations and support additional facilities where operationally necessary

Before you apply - checklist

Make sure you have everything ready before the closing date.

✓Download and fully complete the official Z83 form - partial or outdated Z83 versions are rejected
✓Prepare a detailed CV listing every previous post with exact start and end dates (month and year)
✓Get certified copies of all qualifications - certification must be done at a police station or commissioner of oaths
✓Include a certified copy of your South African ID document or passport
✓Be prepared to undergo a criminal record check - a conviction may disqualify you depending on the nature of the post
✓Submit your complete application package to sasrecruit44@nda.gov.za before the closing date - late or incomplete submissions are not considered

How to Apply

⚡ This job supports one-click auto-apply via your Gmail.

✓ Your CV is attached automatically.

✓ You review the application before anything is sent.

✓ We track employer replies and notify you.

Applying to: sasrecruit44@nda.gov.za

⚠

Only 6 days left!

Apply with one click

Auto-apply via Gmail. Your CV is attached instantly.

✓Track all your applications

✓POPIA compliant

✓Replies tracked automatically

✓100% free

Frequently asked questions

How do I apply for the ASSISTANT DIRECTOR: INFORMATION MANAGEMENT (ECM PROJECT position at PROVINCIAL ADMINISTRATION: WESTERN CAPE?+

Applications for this post are submitted by email. Sign up on NewGenJobs, complete your profile, and use the one-click auto-apply feature - we attach your CV and the completed Z83 form (for government posts) and send the application directly to PROVINCIAL ADMINISTRATION: WESTERN CAPE from your Gmail account. The closing date is 10 July 2026.

What documents do I need to apply for a government post in South Africa?+

Government posts require a completed Z83 application form (the official DPSA form), a detailed CV listing all previous employment with exact dates, and certified copies of your qualifications and ID. NewGenJobs auto-fills the Z83 from your profile. Do not submit original documents - certified copies only. Uncertified copies or incomplete Z83 forms are grounds for immediate disqualification.

What is the salary for the ASSISTANT DIRECTOR: INFORMATION MANAGEMENT (ECM PROJECT position?+

The advertised salary band for this post is R 487 197. This is the all-inclusive remuneration package, which typically covers basic salary, medical aid contribution, and other benefits. The exact split between cash and benefits is determined at appointment stage.

When does the ASSISTANT DIRECTOR: INFORMATION MANAGEMENT (ECM PROJECT application close?+

The closing date for this position is 10 July 2026 - 6 days from today. Late applications are not accepted by South African employers. Submit your application well before the deadline. NewGenJobs sends you a reminder before your tracked jobs close.

⚠