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ASSISTANT DIRECTOR: KNOWLEDGE SYSTEMS IDENTIFICATION AND SUPPORT

Department of Tourism

Salary band

R 605 742

Closing date

11 September 2026

Reference

DT48/2026

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About this role

Department

Department of Tourism

Location

Pretoria

Salary

R605 742 per annum (Level 10), excludes service benefits

Requirements

A recognised NQF 6 qualification in Computer Science/Information Management / Information Technology / Information Systems / Software Development or related fields. Three to Four (3-4) years of relevant experience in software development and knowledge/ information management, of which 2 years must be at a Senior practitioner level or equivalent. Experience in Software development (C#, net, MS SharePoint) and quality assurance of content for various information dissemination platforms. Strong technical skills in database development (MS Access, SQL, Oracle, etc) and management is essential. Working knowledge of Geographical Information Systems (GIS), Web technology, mobile technology. Software development, Knowledge Management, Database Development (MS Access, / SQL/Oracle) leading / managing knowledge product development and dissemination of knowledge sharing within a Web 2.0 environment. Interpretation of knowledge management frameworks and strategies. Knowledge of tourism and relevant policies, Public Finance Management Act and willingness to travel. Ability to interpret and apply policies, strategies and legislation. Ability to liaise with and coordinate stakeholder engagement. The ability to manage human and physical resources in the sub-directorate. All the legal prescripts covering ICT in the public sector and other relevant legislation. Good communication skills (written and spoken). Good negotiation and advocacy skills. Ability to control the budget of the component. Good computer literacy and use of standard packages. Ability to work under pressure. Good interpersonal skills. Ability to work individually and in a team. Strategic thinking. Problem solving. Leadership (Visionary/operational), Delegation and empowerment. Planning and execution. Technical Skills. Project management. Stakeholder engagement. A valid driver’s licence (Persons with disabilities that prevent them from driving will still be considered).

Duties

The successful candidate will be responsible for conducting the development and maintenance of and knowledge management systems / portals; Ensuring information is always up to date and accurate on the central information repository; Conducting analysis to implement systems using world standards and best practices; Facilitating content rewriting and uploading; Facilitating updates of tourism knowledge portal modules for different sub-sectors including information sourcing , quality assurance and capturing of events, etc; Developing new Tourism Knowledge Portal / integrated tourism knowledge system pages as per needs of the tourism sector; Conducting assessments for improved design and re-engineering of knowledge systems; Coordinating the development, maintenance and quality assurance of the national tourism database and other related databases; Implementing strategies for the tourism central

About IT and technology roles in South Africa

Information technology skills are among the most in-demand in the South African job market. Cape Town has established itself as a significant technology hub, while Johannesburg and Pretoria host the majority of corporate IT teams. The public sector is also a major employer of IT professionals, with posts in systems administration, network management, and software development regularly advertised through DPSA and government departments. Remote work is more common in technology than in any other South African sector.

·List all relevant certifications on your CV including Microsoft, AWS, Cisco, and CompTIA credentials with their expiry dates.
·Government IT roles at senior level often require SITA (State Information Technology Agency) familiarity and knowledge of the Government IT Infrastructure Framework.
·Technology recruiters in South Africa frequently screen via GitHub profiles and portfolios. Include links to your work.
·Remote technology roles advertised through South African platforms often pay in rands but compete with international salary benchmarks for scarce skills.

About the hiring department

This vacancy is within Department of Tourism. Government departments in South Africa advertise vacancies through the Public Service Commission and are required to follow a standardised recruitment process governed by the Public Service Act. Applications are screened against the minimum requirements listed in the advert before any CV is reviewed by a panel.

Shortlisted candidates are contacted directly by the department. If you do not receive a response within 90 days of the closing date, your application was not successful. NewGenJobs tracks every application you submit through your personal dashboard so you always know where you stand.

Requirements

  • ·A recognised NQF 6 qualification in Computer Science/Information Management / Information Technology / Information Systems / Software Development or related fields
  • ·Three to Four (3-4) years of relevant experience in software development and knowledge/ information management, of which 2 years must be at a Senior practitioner level or equivalent
  • ·Experience in Software development (C#, net, MS SharePoint) and quality assurance of content for various information dissemination platforms
  • ·Strong technical skills in database development (MS Access, SQL, Oracle, etc) and management is essential
  • ·Working knowledge of Geographical Information Systems (GIS), Web technology, mobile technology
  • ·Software development, Knowledge Management, Database Development (MS Access, / SQL/Oracle) leading / managing knowledge product development and dissemination of knowledge sharing within a Web 2
  • ·Interpretation of knowledge management frameworks and strategies
  • ·Knowledge of tourism and relevant policies, Public Finance Management Act and willingness to travel
  • ·Ability to interpret and apply policies, strategies and legislation
  • ·Ability to liaise with and coordinate stakeholder engagement

Key Duties

  • ·The successful candidate will be responsible for conducting the development and maintenance of and knowledge management systems / portals
  • ·Ensuring information is always up to date and accurate on the central information repository
  • ·Conducting analysis to implement systems using world standards and best practices
  • ·Facilitating content rewriting and uploading
  • ·Facilitating updates of tourism knowledge portal modules for different sub-sectors including information sourcing , quality assurance and capturing of events, etc
  • ·Developing new Tourism Knowledge Portal / integrated tourism knowledge system pages as per needs of the tourism sector
  • ·Conducting assessments for improved design and re-engineering of knowledge systems
  • ·Coordinating the development, maintenance and quality assurance of the national tourism database and other related databases
  • ·Implementing strategies for the tourism central information repository regarding updates, maintenance and management
  • ·Maintaining and quality assure the national tourism database 73 and other related databases

Before you apply - checklist

Make sure you have everything ready before the closing date.

  • Prepare a detailed CV listing every previous post with exact start and end dates (month and year)
  • Check the advert before attaching ID or qualification copies. Supporting documents may be requested only from shortlisted candidates.
  • Be prepared to undergo a criminal record check - a conviction may disqualify you depending on the nature of the post
  • Submit your complete application package to recruitment4826@tourism.gov.za before the closing date - late or incomplete submissions are not considered

How to Apply

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Applying to: recruitment4826@tourism.gov.za

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Frequently asked questions

How do I apply for the ASSISTANT DIRECTOR: KNOWLEDGE SYSTEMS IDENTIFICATION AND SUPPORT position at Department of Tourism?+

Applications for this post are submitted by email. Sign up on NewGenJobs, complete your profile, and use the one-click auto-apply feature - we attach your CV and the completed Z83 form (for government posts) and send the application directly to Department of Tourism from your Gmail account. The closing date is 11 September 2026.

What documents do I need to apply for a government post in South Africa?+

Check this advert to confirm whether a Z83 form is required. Submit a truthful, detailed CV with accurate employment dates. Do not assume certified ID or qualification copies are required at the initial stage; follow the advert, as supporting documents may be requested later from shortlisted candidates.

What is the salary for the ASSISTANT DIRECTOR: KNOWLEDGE SYSTEMS IDENTIFICATION AND SUPPORT position?+

The advertised salary band for this post is R 605 742. This is the all-inclusive remuneration package, which typically covers basic salary, medical aid contribution, and other benefits. The exact split between cash and benefits is determined at appointment stage.

When does the ASSISTANT DIRECTOR: KNOWLEDGE SYSTEMS IDENTIFICATION AND SUPPORT application close?+

The closing date for this position is 11 September 2026 - 14 days from today. Late applications are not accepted by South African employers. Submit your application well before the deadline. NewGenJobs sends you a reminder before your tracked jobs close.