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CLIENT SERVICE OFFICER: INSPECTION AND ENFORCEMENT SERVICES

Department of Employment and Labour · Stanger – KwaZulu Natal

Closing date
16 October 2026
Reference
HR4/4/9/1
Salary band
R 280 278
Application method
Email application
Listing status: Source checked 9 October 2026

This listing is based on psc published opportunity. Confirm the current advert and requirements before applying.

Vacancy information from the employer

Department: Department of Employment and Labour Location: Stanger – KwaZulu Natal Salary: R280 278 per annum Requirements: Grade 12; no experience required. Knowledge: All relevant Labour legislations and regulations, Relevant ILO conventions, Public Service Regulations, Public Service Act, Knowledge of Departmental policies, procedures and guidelines, Batho Pele Principles. Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem solving. Duties: Render services at help desk as the first point of entry within the Registration services. Resolve all complaints on IES labour legislation received from clients within the scope and dictates of the IES SOP. Render general administrative duties and participate in advocacy sessions as and when required. Application instructions: Deputy Director: Stanger Labour Centre, PO Box 138, Stanger, 4450, or hand deliver at 12 Cato Street, Stanger. For Online Applications: Jobs- KZN25@labour.gov.za Enquiries: Mr M Mwelase Tel No: (032) 307 0989 Notes: Indian Males, Indian Females, White Males, White Females and Persons with disabilities are encouraged to apply. Closing Date: 2026-10-16T16:00:00+02:00

NewGenJobs application preparation

Turn the advert into an application plan

This guide is built from the visible vacancy details to help you prepare. It does not replace the employer’s instructions.

1. Check your match

Match your CV to the 3 listed requirements using truthful examples from work, study, volunteering or projects.

2. Prepare only what is needed

Keep a current CV and, where the advert asks for it, a completed Z83 form ready. Do not add certificates or ID copies unless the vacancy requests them.

3. Tailor your evidence

Use the 3 listed responsibilities to choose your strongest relevant examples before you apply.

4. Submit and keep a record

Use the email address in the official advert. Write a clear subject line with the role and reference HR4/4/9/1, then attach only the documents requested.

Before submitting, compare every detail against the original employer advert—especially requirements, documents, the closing date and the official application route.

Requirements

  • ✓no experience required
  • ✓Knowledge: All relevant Labour legislations and regulations, Relevant ILO conventions, Public Service Regulations, Public Service Act, Knowledge of Departmental policies, procedures and guidelines, Batho Pele Principles
  • ✓Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem solving

Key responsibilities

  • •Render services at help desk as the first point of entry within the Registration services
  • •Resolve all complaints on IES labour legislation received from clients within the scope and dictates of the IES SOP
  • •Render general administrative duties and participate in advocacy sessions as and when required

About Department of Employment and Labour

This department regulates the labour market - administering the UIF (Unemployment Insurance Fund) and Compensation Fund, enforcing labour laws (BCEA, LRA, OHSA), and running employment services (including matching work seekers to opportunities via labour centres).

Full department profile and current vacancies →