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⚡ AUTO-APPLYGOVERNMENT

GUEST SERVICES ASSISTANT

Department of Economic Development, Environment and Tourism

Salary band

R 236 877

Closing date

28 September 2026

Reference

C6/26/22

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About this role

Department

Department of Economic Development, Environment and Tourism

Directorate

Provincial Protected Areas Management

Location

Nylsvlei Nature Reserve

Salary

R201 093 – R236 877 per annum (Level 04)

Requirements

Grade 12 qualification as recognised by SAQA. National Diploma in Travel and Tourism, Diploma Eco tourism, Diploma Tourism Management and Diploma Hospitality management (B-tech will be an added advantage). Computer certificate will be an added advantage. Two (2) years Tourism/ hospitality services experience will be an added advantage. Skills and Knowledge: Strong knowledge of hospitality services operations. Ability to supervise a team. Ability to work under sustained pressure. Computer literacy. Excellent communication and people skills. Willingness to work long extraordinary hours. Strong knowledge of hospitality operations. Well-presented and guest focused. Excellent communication and people skills. Conflict resolution, proactivity, and 214 hospitality experience. Strong organizational and time management skills, with the ability to thrive in a challenging environment. Computer Skills.

Duties

Manage check in and check out processes efficiently. Assist guests with reservations and activity bookings. Handle guest requests and resolve any issues promptly. Maintain accurate guest billing and records. Ensure reception and public areas are always guest ready. Coordinate with all departments to deliver exceptional service. Monitor guest satisfaction and follow up on feedback. Manage telephone calls and keep record. Facilitate readiness of the resort facilities. Coordinate housekeeping and maintenance team. Supervise hospitality staff. Compile reports. Collect revenue. Provide accurate information about the resort activities. Front office management.

Enquiries

Ms. WA Klaassen Te l N o : (015) 293 8691

Closing Date

2026-09-28T16:00:00+02:00

About the hiring department

This vacancy is within Department of Economic Development, Environment and Tourism. Government departments in South Africa advertise vacancies through the Public Service Commission and are required to follow a standardised recruitment process governed by the Public Service Act. Applications are screened against the minimum requirements listed in the advert before any CV is reviewed by a panel.

Shortlisted candidates are contacted directly by the department. If you do not receive a response within 90 days of the closing date, your application was not successful. NewGenJobs tracks every application you submit through your personal dashboard so you always know where you stand.

Requirements

  • ·Grade 12 qualification as recognised by SAQA
  • ·National Diploma in Travel and Tourism, Diploma Eco tourism, Diploma Tourism Management and Diploma Hospitality management (B-tech will be an added advantage)
  • ·Computer certificate will be an added advantage
  • ·Two (2) years Tourism/ hospitality services experience will be an added advantage
  • ·Skills and Knowledge: Strong knowledge of hospitality services operations
  • ·Ability to supervise a team
  • ·Ability to work under sustained pressure
  • ·Computer literacy
  • ·Excellent communication and people skills
  • ·Willingness to work long extraordinary hours

Key Duties

  • ·Manage check in and check out processes efficiently
  • ·Assist guests with reservations and activity bookings
  • ·Handle guest requests and resolve any issues promptly
  • ·Maintain accurate guest billing and records
  • ·Ensure reception and public areas are always guest ready
  • ·Coordinate with all departments to deliver exceptional service
  • ·Monitor guest satisfaction and follow up on feedback
  • ·Manage telephone calls and keep record
  • ·Facilitate readiness of the resort facilities
  • ·Coordinate housekeeping and maintenance team

Before you apply - checklist

Make sure you have everything ready before the closing date.

  • Prepare a detailed CV listing every previous post with exact start and end dates (month and year)
  • Check the advert before attaching ID or qualification copies. Supporting documents may be requested only from shortlisted candidates.
  • Be prepared to undergo a criminal record check - a conviction may disqualify you depending on the nature of the post
  • Submit your complete application package to ddsbdrecruit77@nda.gov.za before the closing date - late or incomplete submissions are not considered

How to Apply

⚡ This job supports one-click auto-apply via your Gmail.

✓ Your CV is attached automatically.

✓ You review the application before anything is sent.

✓ We track employer replies and notify you.

Applying to: ddsbdrecruit77@nda.gov.za

Apply with one click

Auto-apply via Gmail. Your CV is attached instantly.

Sign up & apply free →Already have an account? Sign in

Track all your applications

POPIA compliant

Replies tracked automatically

100% free

Frequently asked questions

How do I apply for the GUEST SERVICES ASSISTANT position at Department of Economic Development, Environment and Tourism?+

Applications for this post are submitted by email. Sign up on NewGenJobs, complete your profile, and use the one-click auto-apply feature - we attach your CV and the completed Z83 form (for government posts) and send the application directly to Department of Economic Development, Environment and Tourism from your Gmail account. The closing date is 28 September 2026.

What documents do I need to apply for a government post in South Africa?+

Check this advert to confirm whether a Z83 form is required. Submit a truthful, detailed CV with accurate employment dates. Do not assume certified ID or qualification copies are required at the initial stage; follow the advert, as supporting documents may be requested later from shortlisted candidates.

What is the salary for the GUEST SERVICES ASSISTANT position?+

The advertised salary band for this post is R 236 877. This is the all-inclusive remuneration package, which typically covers basic salary, medical aid contribution, and other benefits. The exact split between cash and benefits is determined at appointment stage.

When does the GUEST SERVICES ASSISTANT application close?+

The closing date for this position is 28 September 2026. Late applications are not accepted by South African employers. Submit your application well before the deadline. NewGenJobs sends you a reminder before your tracked jobs close.