⚡ AUTO-APPLYGOVERNMENT

INFORMATION TECHNOLOGY TECHNICIAN

DEPARTMENT OF PUBLIC WORKS AND INFRASTRUCTURE

Salary band

R 413 001

Closing date

24 July 2026

Reference

2026/268

Apply via

Auto-apply (Gmail)

About this role

Department

DEPARTMENT OF PUBLIC WORKS AND INFRASTRUCTURE

Location

Cape Town Regional Office

Salary

R413 001 per annum

Requirements

A minimum of three-year tertiary qualification (NQF Level 6/National Diploma) in Information Technology / Information System, Computer Systems Engineering, Computer Sciences or relevant qualification. A+ and N+ certificates with a relevant years of working experience in desktop support in a network environment. Computing, good communication, interpersonal and report writing skills. Professional, self-driven, independent individual with troubleshooting and problem-solving skills. Good understanding of MS Windows 10 -11, Microsoft 365 applications and end-user cloud services. Understanding of Unified Communications applications and support. A valid driver’s licence. Skills: Excellent diagnostic and problem solving; Excellent communication ability; Outstanding organizational and time-management; Computer skills; Communication; Interpersonal. Personal Attributes: Friendly

Duties

Provide advanced desktop support and maintenance across Microsoft applications, business application access, and unified communications solutions. Detect, troubleshoot, and repair faults on LAN/WAN infrastructure, PCs, peripherals, network points, and software. Assist with the planning, design, and implementation of LAN/WAN infrastructure as well as desktop, laptop, and printing solutions. Provide and maintain printing services for transversal systems such as LOGIS, PERSAL, BAS, WCS, and PMIS. Manage and maintain a secure, stable, and virus-free network environment. Deliver end-user support for data backups and restoration. Monitor local area networks to ensure optimal performance. Liaise with suppliers and manufacturers to resolve end-user incidents. Install, configure, and support software and applications as required. Plan and organise the deployment of computer programs, applications and networks (Laptops, Printers, Network cabling, Audio-visual, Wi-Fi Access, Business applications etc.). Identify user requirements for acquisition and maintenance of equipment and computer programs. Include user and office infrastructure or systems requirements on annual Acquisition Plans. Receive and support service providers and technical engineers for specialised network or applications installations. Prepare and participate on migration of user profiles on newly deployed systems or applications. Install and maintain computer systems and networks to achieve the highest functionality and optimise the role of technology. Set up workstations with computers and necessary peripheral devices (routers, printers etc.). Check computer hardware to ensure functionality. replacing parts as required. Install and configure computer hardware, operating systems and applications. Identify aging hardware and software and report on the findings. Provide technical support to end-users on IT related incidents and service requests. Monitor Help Desk tickets and resolve u

About engineering roles in South Africa

Engineering professionals are in strong demand across both the public and private sectors in South Africa. Government departments including Public Works, Water and Sanitation, and Transport regularly advertise engineering posts at municipal and national level. In the private sector, mining, manufacturing, and infrastructure remain the largest employers of engineers. Professional registration with ECSA (Engineering Council of South Africa) is required for senior engineering roles in the public service.

·For government engineering posts, include your ECSA registration status and registration number on your CV.

·Engineering roles in the public sector are graded at salary levels 11 to 14, which correspond to Assistant Director to Director level.

·Mining engineering roles typically require experience in a specific commodity such as gold, platinum, or coal. Tailor your CV to the specific operation.

·Graduate engineer positions often prefer candidates with exposure to local conditions and South African infrastructure standards.

About the hiring department

This vacancy is within DEPARTMENT OF PUBLIC WORKS AND INFRASTRUCTURE. Government departments in South Africa advertise vacancies through the Public Service Commission and are required to follow a standardised recruitment process governed by the Public Service Act. Applications are screened against the minimum requirements listed in the advert before any CV is reviewed by a panel.

Shortlisted candidates are contacted directly by the department. If you do not receive a response within 90 days of the closing date, your application was not successful. NewGenJobs tracks every application you submit through your personal dashboard so you always know where you stand.

Requirements

·A minimum of three-year tertiary qualification (NQF Level 6/National Diploma) in Information Technology / Information System, Computer Systems Engineering, Computer Sciences or relevant qualification
·A+ and N+ certificates with a relevant years of working experience in desktop support in a network environment
·Computing, good communication, interpersonal and report writing skills
·Professional, self-driven, independent individual with troubleshooting and problem-solving skills
·Good understanding of MS Windows 10 -11, Microsoft 365 applications and end-user cloud services
·Understanding of Unified Communications applications and support
·A valid driver’s licence
·Skills: Excellent diagnostic and problem solving
·Excellent communication ability
·Outstanding organizational and time-management

Key Duties

·Provide advanced desktop support and maintenance across Microsoft applications, business application access, and unified communications solutions
·Detect, troubleshoot, and repair faults on LAN/WAN infrastructure, PCs, peripherals, network points, and software
·Assist with the planning, design, and implementation of LAN/WAN infrastructure as well as desktop, laptop, and printing solutions
·Provide and maintain printing services for transversal systems such as LOGIS, PERSAL, BAS, WCS, and PMIS
·Manage and maintain a secure, stable, and virus-free network environment
·Deliver end-user support for data backups and restoration
·Monitor local area networks to ensure optimal performance
·Liaise with suppliers and manufacturers to resolve end-user incidents
·Install, configure, and support software and applications as required
·Plan and organise the deployment of computer programs, applications and networks (Laptops, Printers, Network cabling, Audio-visual, Wi-Fi Access, Business applications etc

Before you apply - checklist

Make sure you have everything ready before the closing date.

✓Download and fully complete the official Z83 form - partial or outdated Z83 versions are rejected
✓Prepare a detailed CV listing every previous post with exact start and end dates (month and year)
✓Get certified copies of all qualifications - certification must be done at a police station or commissioner of oaths
✓Include a certified copy of your South African ID document or passport
✓Include a copy of your valid driver's licence (front and back)
✓Be prepared to undergo a criminal record check - a conviction may disqualify you depending on the nature of the post
✓Submit your complete application package to cmrecruit49@nda.gov.za before the closing date - late or incomplete submissions are not considered

How to Apply

⚡ This job supports one-click auto-apply via your Gmail.

✓ Your CV is attached automatically.

✓ You review the application before anything is sent.

✓ We track employer replies and notify you.

Applying to: cmrecruit49@nda.gov.za

Apply with one click

Auto-apply via Gmail. Your CV is attached instantly.

✓Track all your applications

✓POPIA compliant

✓Replies tracked automatically

✓100% free

Frequently asked questions

How do I apply for the INFORMATION TECHNOLOGY TECHNICIAN position at DEPARTMENT OF PUBLIC WORKS AND INFRASTRUCTURE?+

Applications for this post are submitted by email. Sign up on NewGenJobs, complete your profile, and use the one-click auto-apply feature - we attach your CV and the completed Z83 form (for government posts) and send the application directly to DEPARTMENT OF PUBLIC WORKS AND INFRASTRUCTURE from your Gmail account. The closing date is 24 July 2026.

What documents do I need to apply for a government post in South Africa?+

Government posts require a completed Z83 application form (the official DPSA form), a detailed CV listing all previous employment with exact dates, and certified copies of your qualifications and ID. NewGenJobs auto-fills the Z83 from your profile. Do not submit original documents - certified copies only. Uncertified copies or incomplete Z83 forms are grounds for immediate disqualification.

What is the salary for the INFORMATION TECHNOLOGY TECHNICIAN position?+

The advertised salary band for this post is R 413 001. This is the all-inclusive remuneration package, which typically covers basic salary, medical aid contribution, and other benefits. The exact split between cash and benefits is determined at appointment stage.

When does the INFORMATION TECHNOLOGY TECHNICIAN application close?+

The closing date for this position is 24 July 2026 - 10 days from today. Late applications are not accepted by South African employers. Submit your application well before the deadline. NewGenJobs sends you a reminder before your tracked jobs close.