⚡ AUTO-APPLYGOVERNMENT

INTERNSHIP: DECLARATIONS AND CALL CENTRE SERVICES

Department of Employment and Labour

Salary band

Not specified

Closing date

7 August 2026

Reference

HR4/4/1/3/DCCS2026/UIF

Apply via

Auto-apply (Gmail)

About this role

Department

Department of Employment and Labour

Location

SERVICES REF NO: HR4/4/1/3/DCCS2026/UIF (X9 POSTS)

Requirements

An undergraduate qualification in Contact Centre Management/ Business Management/ Business Administration/ Administration Management/ Public Administration/ Financial Management at NQF Level 6 as recognized by SAQA. No experience required. Never participated in any internship programme (for both public and private sector). Knowledge: Unemployment Insurance Act and Regulations. Unemployment Insurance Contribution Act. Batho Pele Principles. Call Centre Operating System. Skills: Computer Literacy. Communication (Verbal and written). Listening. Interpersonal. Customer Focused. Telephone Etiquette.

Duties

Support inbound and outbound call services. Support helpdesk services. Support maintenance of employer database.

Enquiries

Mr GV Kegakilwe at 082 600 9378 / TN Dire at 082 894 4197

Notes

Interested applicants must submit their applications via the above link. Applicant must ensure that they complete all sections on the online Z83 and attached a detailed CV with at least three (3) contactable references. Failure to complete or disclose all required information will automatically disqualify the applicant. No late applications will be accepted. Shortlisted candidates will be required to submit certified copies of qualifications, identity document and driver’s license on or before the day of the interview. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). The National Department of Forestry, Fisheries and the Environment is an equal opportunity, affirmative action employer. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the Department’s equity plan. Persons with disabilities are encouraged to apply. Correspondence will be limited to successful candidates only. Short-listed candidates will be subjected to screening and security vetting to determine their suitability for employment,

Closing Date

11 August 2026

About graduate, learnership, and internship opportunities

Graduate programmes, learnerships, and internships are critical entry points into the South African workforce for young people. The public sector runs a significant number of internship programmes through DPSA and SA Youth, typically offering 12 to 24 month placements with a monthly stipend. Private sector graduate programmes are more competitive, often accepting fewer than 5% of applicants, but offer structured development and frequently lead to permanent employment.

·Apply as early as possible. Many programmes close before their stated deadline once they reach capacity.

·Learnership stipends are set by the relevant SETA and are not negotiable, but the qualification you earn has real market value.

·For government internships, you will need a Z83 form even though you are applying for a temporary placement.

·Use your internship or learnership period to build a portfolio of work and professional references. These matter more than the programme name when you apply for permanent roles.

About the hiring department

This vacancy is within Department of Employment and Labour. Government departments in South Africa advertise vacancies through the Public Service Commission and are required to follow a standardised recruitment process governed by the Public Service Act. Applications are screened against the minimum requirements listed in the advert before any CV is reviewed by a panel.

Shortlisted candidates are contacted directly by the department. If you do not receive a response within 90 days of the closing date, your application was not successful. NewGenJobs tracks every application you submit through your personal dashboard so you always know where you stand.

Requirements

·An undergraduate qualification in Contact Centre Management/ Business Management/ Business Administration/ Administration Management/ Public Administration/ Financial Management at NQF Level 6 as recognized by SAQA
·No experience required
·Never participated in any internship programme (for both public and private sector)
·Knowledge: Unemployment Insurance Act and Regulations
·Unemployment Insurance Contribution Act
·Batho Pele Principles
·Call Centre Operating System
·Skills: Computer Literacy
·Communication (Verbal and written)
·Customer Focused

Key Duties

·Support inbound and outbound call services
·Support helpdesk services
·Support maintenance of employer database

Before you apply - checklist

Make sure you have everything ready before the closing date.

✓Download and fully complete the official Z83 form - partial or outdated Z83 versions are rejected
✓Prepare a detailed CV listing every previous post with exact start and end dates (month and year)
✓Get certified copies of all qualifications - certification must be done at a police station or commissioner of oaths
✓Include a certified copy of your South African ID document or passport
✓Be prepared to undergo a criminal record check - a conviction may disqualify you depending on the nature of the post
✓Submit your complete application package to uif-intern41@labour.gov.za before the closing date - late or incomplete submissions are not considered

How to Apply

⚡ This job supports one-click auto-apply via your Gmail.

✓ Your CV is attached automatically.

✓ You review the application before anything is sent.

✓ We track employer replies and notify you.

Applying to: uif-intern41@labour.gov.za

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Frequently asked questions

How do I apply for the INTERNSHIP: DECLARATIONS AND CALL CENTRE SERVICES position at Department of Employment and Labour?+

Applications for this post are submitted by email. Sign up on NewGenJobs, complete your profile, and use the one-click auto-apply feature - we attach your CV and the completed Z83 form (for government posts) and send the application directly to Department of Employment and Labour from your Gmail account. The closing date is 7 August 2026.

What documents do I need to apply for a government post in South Africa?+

Government posts require a completed Z83 application form (the official DPSA form), a detailed CV listing all previous employment with exact dates, and certified copies of your qualifications and ID. NewGenJobs auto-fills the Z83 from your profile. Do not submit original documents - certified copies only. Uncertified copies or incomplete Z83 forms are grounds for immediate disqualification.

When does the INTERNSHIP: DECLARATIONS AND CALL CENTRE SERVICES application close?+

The closing date for this position is 7 August 2026 - 13 days from today. Late applications are not accepted by South African employers. Submit your application well before the deadline. NewGenJobs sends you a reminder before your tracked jobs close.