SENIOR ADMINISTRATION OFFICER: OPERATIONS
Department of Employment and Labour · HR4/4/1/200 (X1 Post) Labour Centre
- Closing date
- 16 October 2026
- Reference
- HR4/4/1/200
- Salary band
- R 413 001
- Application method
- Email application
This listing is based on psc published opportunity. Confirm the current advert and requirements before applying.
Vacancy information from the employer
Department: Department of Employment and Labour Location: Mdantsane Labour Centre Ref No: HR4/4/1/200 (X1 Post) Labour Centre: Kwa-Maqoma Ref No: HR4/4/1/201 (X1 Post) Labour Centre: Kwa-Maqoma but stationed at Alice Satellite Office Ref No: HR4/4/1/202 (X1 Post) Salary: R413 001 per annum Requirements: An undergraduate qualification in Operations Management / Public Management or Administration / Business Administration or Management / Administrative Management / Management / Financial Accounting / Finance at NQF Level 6 as recognised by SAQA. Two (2) years functional experience in Client Services environment/Claims Processing environment in operations or Insurance environment. Valid driver’s licence. Knowledge: Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act, Department of Employment and Labour & UIF Policies and procedures, Operations System, Batho Pele Principles, Protection of Personal Information Act (POPIA) Skills: Interpersonal, Presentation, Listening, Communication (verbal and written), Computer Literacy, Problem Solving, Planning and Organising. Duties: Provide Unemployment Insurance services through interaction with customers, provide quality assurance and follow-up on Unemployment Insurance applications, Administer the UI claims and Processing Services, Supervise resources (Human, Financial, Equipment/Assets) in the section. Application instructions: Deputy Director: Labour Operations, Private Bag X19, Mdantsane, 5201, Hand deliver at No.1 Mazaule Street, NU 1, Mdantsane. Email: Jobs- ECMDS@labour.gov.za Deputy Director: Labour Operations, Private Bag X530, Kwa-Maqoma, 4735 or hand deliver at No.528 Alice Road Old Teba Building Kwa-Maqoma,5720. Email: Jobs-ECFOB@labour.gov.za Enquiries: Mr Lisolomzi Mduduma Tel No: (043) 285 0402 (Mdantsane Labour Centre) Mr Tamsanqa Mgudane Tel No: (046) 307 7280 (Kwa-Maqoma Labour Centre and Alice Satellite Office) Notes: priority will be given to African Males, White Males, White Females, Coloured Males, Coloured Females, Indian Males, Indian Females, People with Disability. Closing Date: 2026-10-16T16:00:00+02:00
NewGenJobs application preparation
Turn the advert into an application plan
This guide is built from the visible vacancy details to help you prepare. It does not replace the employer’s instructions.
1. Check your match
Match your CV to the 10 listed requirements using truthful examples from work, study, volunteering or projects.
2. Prepare only what is needed
Keep a current CV and, where the advert asks for it, a completed Z83 form ready. Do not add certificates or ID copies unless the vacancy requests them.
3. Tailor your evidence
Use the 1 listed responsibility to choose your strongest relevant examples before you apply.
4. Submit and keep a record
Use the email address in the official advert. Write a clear subject line with the role and reference HR4/4/1/200, then attach only the documents requested.
Requirements
- ✓An undergraduate qualification in Operations Management / Public Management or Administration / Business Administration or Management / Administrative Management / Management / Financial Accounting / Finance at NQF Level 6 as recognised by SAQA
- ✓Two (2) years functional experience in Client Services environment/Claims Processing environment in operations or Insurance environment
- ✓Valid driver’s licence
- ✓Knowledge: Unemployment Insurance Act and Regulations (UIA)
- ✓Unemployment Insurance Contributions Act
- ✓Department of Employment and Labour & UIF Policies and procedures
- ✓Operations System
- ✓Batho Pele Principles
- ✓Protection of Personal Information Act (POPIA) Skills: Interpersonal
- ✓Communication (verbal and written)
Key responsibilities
- •Provide Unemployment Insurance services through interaction with customers, provide quality assurance and follow-up on Unemployment Insurance applications, Administer the UI claims and Processing Services, Supervise resources (Human, Financial, Equipment/Assets) in the section
About Department of Employment and Labour
This department regulates the labour market - administering the UIF (Unemployment Insurance Fund) and Compensation Fund, enforcing labour laws (BCEA, LRA, OHSA), and running employment services (including matching work seekers to opportunities via labour centres).
Full department profile and current vacancies →